Policies & Terms

All bookings must be confirmed with full or agreed deposit payment. Payments are non-refundable unless otherwise stated under the cancellation policy.

• Check-in time: 3:00 PM
• Check-out time: 12:00 PM (noon)
• Early check-in or late check-out is subject to availability and may attract extra charges.

All guests must provide a valid government-issued ID (National ID, Driver's License, or International Passport) before or upon check-in.

The apartment is strictly for residential purposes. Illegal activities, prostitution, or any unlawful use of the property is strictly prohibited.

Only the number of guests stated in the booking are allowed to stay overnight. Extra guests must be declared and may incur additional charges.

Guests agree to abide by all house rules, including:

• No smoking indoors
• No loud noise or disturbance
• No parties or events without prior approval
• Respect for neighbours and property

Guests are responsible for any damage caused during their stay. The cost of repair or replacement will be charged accordingly.

Digital Apartments is not responsible for loss, theft, or damage to guests' personal belongings. Guests are advised to secure their valuables at all times.

Payments made for confirmed bookings are non-refundable. We allow guests one free change of their reservation dates when the check-in date is still up to 14 days away. Any subsequent alteration requests will attract a payment of 50% of the booking amount.

Power supply is subject to availability. Backup solutions (if any) will be used at management's discretion. To conserve energy, guests are required to turn off water heaters after showering, and turn off air conditioners, lights, and other appliances before stepping out.

Management reserves the right to access the apartment for maintenance or inspection with prior notice where possible.

Digital Apartments shall not be held liable for any injury, accident, or loss incurred during the stay.

Management reserves the right to terminate a guest's stay without refund if these terms are violated.

By booking and/or staying at Digital Apartments, guests agree to abide by these Terms & Conditions.

Security cameras are placed inside the compounds and outside the apartments. Video surveillance is carried out for the guests' and staff's personal security and to ensure the high standard of service.

We expect guests to do a thorough check of their apartments before leaving the property. We will make efforts via email to contact the guest if we become aware of anything left, within 24 hours. It is the responsibility of the guest to retrieve any item(s). If any item remains with us for more than 30 calendar days since the date of departure with no retrieval attempts, Digital Apartments will donate or destroy the item.

A refundable caution fee of up to the nightly rate will be requested. The caution fee will be returned usually within 24 hours after checkout, on the condition that:

• No undue damage to the apartment or building has occurred
• No loss or undue damage to any property or items has occurred
• No undue disturbance to other guests or residents has occurred
• No pets have been in the property
• There has been no smoking inside the apartment
• Maximum occupancy has not been exceeded
• There has been no extended checkout without prior agreement